Gapfixseal (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.
1. Information We Collect 📄
We may collect the following categories of information when you use our website or place an order:
Identity and Contact Data: Name, email address, and telephone number.
Transaction Data: Delivery address, billing address, order details, and payment history.
Technical Data: IP address, browser type, device information, and website usage patterns collected via cookies.
This information is used for order processing, customer communication, fraud monitoring, website administration, and compliance with legal and tax obligations.
2. Payment Processing & Security 💳
Payments on this website are processed securely through Stripe. Your payment information is processed directly by Stripe in accordance with their own privacy standards and legal obligations.
Gapfixseal does not store complete payment card details on its servers. All payment transactions are encrypted using Secure Socket Layer (SSL) technology and processed in a PCI-DSS compliant environment. We only retain transaction reference information necessary for order reconciliation and customer support.
For more information, please visit the Stripe Privacy Policy.
3. International Data Transfers 🌍
As we are located in New Zealand, your personal data will be transferred and processed outside of the EEA/UK. New Zealand is recognised by the European Commission and the UK Government as providing an adequate level of data protection, ensuring your information remains secure under an “Adequacy Decision.”
4. Data Retention ⏳
We retain personal information only for as long as necessary to fulfill business operations, taxation requirements, and legal compliance:
Order and Transaction Records: Retained for up to 7 years to comply with statutory tax and audit obligations.
Customer Communication Records: Retained for up to 3 years to ensure effective ongoing support.
Website Analytics and Technical Logs: Generally retained for up to 14 months to comply with GDPR data minimisation principles.
5. Your Rights (GDPR/EEA/UK) ⚖️
If you are located in the European Economic Area (EEA) or the United Kingdom, you have specific rights under the General Data Protection Regulation (GDPR), including:
Right of Access & Rectification: Request copies of your data and correct inaccuracies.
Right to Erasure: Request deletion of your data under certain conditions.
Right to Restrict or Object: Object to processing for marketing or specific legitimate interests.
Right to Data Portability: Request data transfer to another organization.
To exercise these rights, please contact our Privacy Officer at the email address provided below.
6. Cookies 🍪
Our website uses cookies to enhance functionality, analyze traffic, and maintain preferences. You can manage your cookie preferences through your browser settings.
7. Contact Us 📬
If you have any questions about this Privacy Policy or our data practices, please contact us:
Legal Entity: Nz Rubber And Foam Limited
Registered Address: 79 Paerangi Place, Tauriko, Tauranga 3110, New Zealand
Email: door@gapfixseal.com
Phone: +64 75759808
Official Website: www.gapfixseal.com